Dr. Tieng's Medical Leave FAQ
Dr. Andrea Tieng deeply values the trust her patients have placed in her. Her temporary medical leave allows her to focus on recovery and return only when she can safely provide the attentive, high-quality care her patients deserve.
The office remains open to provide administrative assistance, help patients access their records, and explain available options for obtaining care during her absence.
Dr. Tieng is recovering from a personal medical condition and has temporarily stepped away from clinical practice. This decision reflects her commitment to patient safety and responsible care.
Yes. Staff are available during regular business hours to assist with scheduling questions, prescription refills, medical records, referrals, insurance matters, and other administrative needs.
No. Dr. Tieng is not currently providing office visits or procedures.
However, established patients may continue to contact the office with non-emergency questions about their existing care. When clinically appropriate, Dr. Tieng may be able to provide limited guidance or authorize a prescription refill through her office staff.
Her return is anticipated for the fall of 2026, but the timing remains subject to her recovery and ability to resume her full clinical responsibilities safely and consistently.
For a medical emergency, please call 911 or go to the nearest emergency department immediately.
Current patients with non-emergency questions about their existing care may continue to contact the office. Dr. Tieng’s medical assistants can receive and relay non-emergency questions and communicate any instructions provided by Dr. Tieng. In many cases, Dr. Tieng may be able to provide guidance or authorize a prescription refill.
Some concerns may require evaluation by another available healthcare professional.
Do not use the website, email, or office voicemail for an emergency. Call 911 or go to the nearest emergency department for symptoms such as:
- Severe or rapidly worsening abdominal pain
- Heavy gastrointestinal bleeding or vomiting blood
- Black stools with weakness or dizziness
- Fainting or difficulty breathing
- Severe dehydration
- Any potentially life-threatening condition
Staff can receive prescription refill requests and will make every reasonable effort to assist. However, some medications may require an evaluation or authorization from an actively treating clinician. Please contact the office before your medication runs out, and do not stop or change any medication without guidance from a qualified healthcare professional.
Please contact the office for help obtaining your results and determining the appropriate next step.
If Dr. Tieng is unable to provide further guidance during her leave, you may be advised to follow up with your primary care physician or another gastroenterologist.
Please call the office rather than postponing care on your own. Staff can assist with records, scheduling information, and referral options.
If your care should not be delayed until Dr. Tieng returns, the office can help provide the records and information needed to seek care from another qualified provider.
Please contact the office for the required authorization form and instructions. Staff can assist with transferring records to another healthcare provider.
Yes. The office is accepting appointment requests for Dr. Tieng’s anticipated return. Because the return date depends on her recovery, appointments may be subject to confirmation or rescheduling.
Important updates will be posted on this website. Patients may also call the office during regular business hours for current scheduling information.
Dr. Tieng is sincerely grateful for the patience, understanding, and kindness her patients have shown during her recovery. Her temporary leave reflects her commitment to returning only when she can provide the safe, thoughtful, and dependable care her patients deserve.
Need assistance during Dr. Tieng’s leave?
Please call the office during regular business hours.
This FAQ provides general information about office operations during Dr. Tieng’s medical leave and does not replace individualized medical advice. For urgent or emergency concerns, seek immediate medical care.